New Haven Line riders none too happy
Our transit buddies over in Connecticut — those who ride Metro-North’s New Haven Line — are not very happy with the service, if you ask the Connecticut Rail Commuter Council.
The group just put out it’s annual report, complaining about crowding, rude conductors and other things.
Here’s their release, complete with a link to find their full report:
(January 15, 2009): In its 2008 annual report submitted today to Governor Rell and the legislature, the CT Rail Commuter Council gave lawmakers a frank assessment of the current plight of the 55,000 daily commuters on Metro-North in Connecticut:
= Over-crowding remains the norm on most trains due to increased ridership and lack of rail cars. The situation will not improve until the new M8 cars arrive and go into service in 2010.
= Rider complaints have risen about rude conductors and uncollected tickets.
= Demolition / reconstruction plans for 800 space Stamford garage remain uncertain leading to commuter confusion.
= Due to economic recession, ridership may decline leading to pressure for fare increases or service cuts.
= Much needed New Haven Railyard funding remains in question.
= Shore Line East ridership has soared, yet plans for increased service have not been acted upon.
For a full copy of the Council’s 73 page Annual Report visit: www.trainweb.org/ct