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New Haven Line riders none too happy

January
15

Our transit buddies over in Connecticut — those who ride Metro-North’s New Haven Line — are not very happy with the service, if you ask the Connecticut Rail Commuter Council.

The group just put out it’s annual report, complaining about crowding, rude conductors and other things.

Here’s their release, complete with a link to find their full report:

(January 15, 2009): In its 2008 annual report submitted today to Governor Rell and the legislature, the CT Rail Commuter Council gave lawmakers a frank assessment of the current plight of the 55,000 daily commuters on Metro-North in Connecticut:

= Over-crowding remains the norm on most trains due to increased ridership and lack of rail cars. The situation will not improve until the new M8 cars arrive and go into service in 2010.

= Rider complaints have risen about rude conductors and uncollected tickets.

= Demolition / reconstruction plans for 800 space Stamford garage remain uncertain leading to commuter confusion.

= Due to economic recession, ridership may decline leading to pressure for fare increases or service cuts.

= Much needed New Haven Railyard funding remains in question.

= Shore Line East ridership has soared, yet plans for increased service have not been acted upon.

For a full copy of the Council’s 73 page Annual Report visit: www.trainweb.org/ct

This entry was posted on Thursday, January 15th, 2009 at 12:36 pm by Ken Valenti. You can follow any responses to this entry through the RSS 2.0 feed.
Category: Commuting, Metro-North, New Haven line

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About this blog
Going Places is your online source for shortcuts and news on the ins and outs of getting around the Lower Hudson Valley. We'll help you deal with traffic tie-ups, bad drivers and the high cost of commuting.

Going Places is written by transportation writers Khurram Saeed and Ken Valenti. Khurram's transportation column, "Getting There," runs Wednesdays in Rockland. Ken's column, "Going Places," runs Mondays in Westchester and Putnam. Join in the conversation and share tips on coping with fellow commuters.

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About the author
Khurram SaeedKhurram SaeedKhurram Saeed has been reporting for The Journal News since 2000. He writes about transportation issues in Rockland and has a weekly column called Getting There, which appears Wednesdays. READ MORE


Ken Valenti Ken Valenti Ken Valenti covers trains, planes and automobiles - not to mention buses and ferries - for Westchester and Putnam. He's been a reporter with The Journal News and its forerunners more than 20 years and has covered all four corners of Westchester County. READ MORE


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